7 Key Things a Good RFP Should Cover When Engaging an MDR Provider

To help you work through the complexities of this market — and better compare providers’ offerings.

 

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If you’ve ever made a Request for Proposal (RFP) to engage a Managed Detection and Response (MDR) provider, you’ll know what a tricky dribble it is… There are hundreds of prospective providers and a great deal of marketing buzz to wade through.

To help you work through the complexities of this market — and better compare providers’ offerings — we’ve put together this brief guide. 

Download our guide to learn more about the seven key considerations to consider when evaluating your next MDR provider. Topics covered include: 

1. Core Objectives: Understand your core objective. Is it detecting and responding to attacks, or just meeting compliance requirements? Is your business in need of next-generation MDR, a more advanced and robust solution?

2. Threat Visibility: You don’t need to purchase specific security technology; onboarding and tuning is accelerated, meaning you are up and running quicker.

3. Pricing:  Don’t be put off by out-of-budget pricing. Instead, negotiate.

4. Single Providers vs Multiple Providers: Partner with a single provider for mission-critical work.

5. Outcome vs Technology: Keep your focus on outcomes, not technology... But don’t hesitate to replace legacy technologies if they don’t deliver on your security outcomes or enable your MDR provider to succeed.

6. Meaningful SLAs: When evaluating proposals and SOWs, look for meaningful SLAs that will enable you to achieve your desired outcomes.

7. Role of Procurement: Procurement has a role to play in the vendor selection process, but the final decision should be made by stakeholders who understand the business risks.

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Our recent achievements and awards include:

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Recognized 6 Consecutive times in Gartner’s Market Guide for Managed  Detection & Response (MDR) Services

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Recognized 6 consecutive times as a top 25 MDR provider in the Top 250 MSSP List